Billing
Settings → Account → Billing is where you manage your BrandForge subscription, view credit balance, purchase top-ups, and access invoices.
Current Plan
The Billing page shows your active plan with:
| Field | Description |
|---|---|
| Plan name | Starter / Professional / Business |
| Billing cycle | Monthly or Annual |
| Next renewal | Date and amount of next charge |
| Credits remaining | Credits left in the current billing period |
| Credits reset | Date when monthly credits renew |
Upgrading your plan
Click Upgrade plan to view available plans and switch. Upgrades take effect immediately — you are charged a prorated amount for the remainder of the current billing period.
Downgrading your plan
Click Change plan and select a lower tier. Downgrades take effect at the start of the next billing period.
If you subscribed during an early-adopter period, your plan price is locked in permanently. Upgrading to a higher tier sets a new price for that tier. Downgrading and re-upgrading may not restore the locked-in price.
Credit Balance
Your current credit balance is shown prominently. The credit meter shows:
- Credits used this period
- Credits remaining
- Total credits included in your plan
Purchasing a top-up
If you run out of credits before your billing cycle renews:
- Click Buy credits
- Select a top-up pack:
| Pack | Credits | Price |
|---|---|---|
| Small | 100 credits | €9 |
| Medium | 250 credits | €19 |
| Large | 1,000 credits | €59 |
- Click Purchase — credits are added immediately
Top-up credits do not expire and are used after your monthly plan credits are exhausted.
Payment Method
Shows your current payment card (last 4 digits, expiry date). Click Update payment method to add a new card or switch to a different one.
BrandForge processes payments via Stripe. Card details are never stored by BrandForge — only by Stripe.
Invoice History
A table of all past invoices with:
| Column | Description |
|---|---|
| Date | Invoice date |
| Description | Plan name, top-up, or one-time purchase |
| Amount | Amount charged |
| Status | Paid / Failed |
| Download | PDF invoice link |
Click Download to download any invoice as a PDF for your accounting records.
Billing Details
Update the billing name, company name, address, and VAT number used on your invoices.
For EU business customers: enter your VAT number to receive invoices with the correct tax treatment (reverse charge where applicable).
Cancelling Your Subscription
Click Cancel subscription to end your BrandForge plan. Your subscription remains active until the end of the current billing period. After cancellation:
- AI generation features are disabled
- Your website remains live until the period ends
- All your data is retained for 90 days — reactivate within this window to restore everything
- After 90 days, workspace data may be permanently deleted