Orders

The Orders section shows all orders placed in your store. View order details, update fulfilment status, and manage refunds.

Order List

Orders appear in a table sorted by most recent. Each row shows:

Column	Description
Order #	Unique order identifier (e.g. #1047)
Date	When the order was placed
Customer	Customer name and email
Items	Product(s) and quantity
Total	Order total including tax and shipping
Payment	Paid / Pending / Refunded
Fulfilment	Unfulfilled / Fulfilled / Partially fulfilled

Order Detail

Click any order to view the full order detail:

• Customer information (name, email, shipping address)
• Line items (product, variant, quantity, price)
• Order totals (subtotal, shipping, tax, total)
• Payment status
• Fulfilment status and tracking

Updating fulfilment

1. Open the order
2. Click Mark as fulfilled
3. Enter a tracking number (optional)
4. Click Save — the customer receives a fulfilment confirmation email

Processing a refund

1. Open the order
2. Click Refund
3. Select the items to refund or enter a custom amount
4. Choose to restock the items (restores inventory)
5. Click Issue refund — the customer is refunded via Stripe automatically

Order Notifications

New order notifications are sent to your email (if enabled in Settings → Account → Notifications) and appear in the Dashboard's Recent Activity feed.

Filtering Orders

Filter by:

• Payment status — Paid / Pending / Refunded
• Fulfilment status — Unfulfilled / Fulfilled
• Date range — Custom date picker
• Search — By order number or customer name/email